FAQS

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When will my order ship?

Under normal circumstances, orders are processed the same or following day, Monday through Friday during typical business hours. All orders placed Saturday or Sunday will resume processing on Monday, with the exception of holidays. Most shipments will leave within 1-3 days. If there are any known delays, we will let you know as soon as possible.

International shipping

We apologize but we currently do not ship to Canada, non-Continental US Territories, or Internationally.

How much does shipping cost?

Standard Shipping – $8
Overnight Shipping – $30

How will you ship my order?

We ship primarily through USPS Priority Mail, however, some shipments may be shipped by the best carrier method available at the time of shipment.

What happens if I order something and it is out of stock?

We will refund you the full price of the item and refund your card/PayPal account for the value of the the item within 3-5 business days.

Do you accept returns/exchanges?

We DO NOT offer returns or exchanges on vintage pieces or items that have been custom made. Keep in mind that vintage clothing has been pre-owned or previously worn, and may have typical vintage characteristics from care, time and being worn. Due to the nature of vintage & used clothing items, we are not able to make exceptions for this rule. We do our best to describe the condition of all our vintage and retro items, including flaws, but they are sold as-is.

We DO offer returns and exchanges on SVPERDVPERFLY branded items, but it must be in its original condition. Once we receive returns, they will be processed within 3-6 business days. You will then be given a store credit of the amount of the item minus the shipping charges. To complete your return or exchange, we require a receipt or proof of purchase. (note: shipping charges are non-refundable).

Do you have any discount codes available?

Sign up for our mailing list (bottom right hand corner of the footer on our site) and stay updated on all promotions and discounts! Also, keep an eye out on our social media!

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